Gloabl DNA testing company, easyDNA is given customer care award by leading clinic search engine Whatclinic.com. The award was given for excellency in standards of customer care.
Kent, UK 12/08/2012 – easyDNA., an international market leader in the field of DNA testing, was awarded a top industry customer service award this week, based on feedback from WhatClinic.com customers over a twelve month period. The annual title of WhatClinic.com Customer Service Award Winner is only given to a select few clinics that have an excellent record of service and superior satisfaction record.
Many patients share the opinion that when looking for the right clinic, having a resource that allows you to tap into other user’s reviews and experiences is invaluable. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
easyDNA’s Managing Director, Andrew Alexander today said; “Receiving such positive recognition for our efforts in this area is truly appreciated and considered an honour. Customer satisfaction has always been at the core of our business and this award confirms our ability to maintain the highest levels of customer service. I am excited to share this award with the entire easyDNA team who inspire me daily with their dedication. I would also like to thank WhatClinic.com for their work helping patients find, review and select the best clinics all over the world.”
WhatClinic.com CEO Caelen King congratulated easyDNA and said “These awards are based on real customer feedback, over many months. We empower over 12 million people every year to make informed decisions about the treatment and service they need.”
He went on to say: “Patient care in the elective treatment sector is radically changing. We believe that transparency around treatment and respect for the customer is key to the future of all medical treatments, from a simple dental filling to cosmetic procedures, to advanced fertility or oncology treatments. We honour clinics who take this approach with these awards.”
View our awards page for more information about easyDNA and our certificates of excellence .
WhatClinic.com – www.whatclinic.com – helps patients find and compare private clinic and lists over 100,000 clinics from around the world. More than one million people use WhatClinic.com every month, to help choose a clinic across a variety of elective healthcare services, including dental, medical, cosmetic and fertility treatment.